Course: Domiciliary Care Refresher Training

Course Contents:

• Equality
• Discrimination
• How to Deal with Discrimination
• Harassment, Bullying and Victimisation
• Respect, Dignity and Privacy
• Ten Dignity Principles
• Duty of Care
• Record keeping and Reporting

• Health and Safety Responsibilities
• Risk Assessments
• Accidents at Work
• Common Workplace Hazards
• Lone Working
• The Fire Triangle
• Fire Precautions
• In the Event of a Fire
• First Aid Awareness
• First Aid Incidents
• Primary Survey
• DRABC (Danger, Response, Airway, Breathing, CPR)
• Secondary Survey
• Wounds and Bleeding
• Burns or Scalds
• Choking
• Falls Prevention

• Food Safety
• The Four C's of Food Safety
• Food Poisoning
• Food Safety Law and Responsibilities
• Food Preparation and Cooking
• Refrigeration and Freezing
• Difficulties Faced in Service Users Homes
• Personal Hygiene and Infection Control
• Chain of Infection
• Universal Procedures
• Common Bad Practices
• COSHH

• Introduction to dementia
• Dementia, Nutrition and Hydration
• Dementia and Challenging Behaviour
• Violence and Aggression
• The Mental Capacity Act (MCA)
• MCA - Five Statutory Principles
• Positive Behaviour Support (PBS)
• Person-centred care
• Effective communication

• The definition of Safeguarding
• Who is at risk of abuse?
• The definition of abuse
• Types of abuse
• Signs of abuse in adults and children
• Your responsibilities
• The Mental Capacity Act and Safeguarding
• What if You Are Not Sure it is Abuse?
• Immediate Safety
• Responding to disclosures
• Reporting concerns
• Whistleblowing
• Documentation