· Learning Objectives

· Learning Outcomes

· Course Disclaimer

· Course Overview

· Why is patient safety important in healthcare?

· Why Patient Safety Matters

· What is Risk?

· Human Factors

· Why Communication Matters

· Good Communication Practices

· Whistleblowing and Patient Safety

· What is an Incident?

· Why Reporting Matters

· Duty of Candour

· Safety Culture in Healthcare

· Safety Checklist

· Case Study: Medication Error Prevented

· Case Study: Preventing a Fall

· Knowledge Check

· Reflective Practice

· Case Study: Delayed Recognition of a Seriously Unwell Toddler

· Poor Safety Culture and the Long-term Effects on Elderly Patients

· Summary

· End of Course

Who should enroll?

· Nurses and healthcare assistants

· Doctors and allied health professionals

· Care workers and support workers

· Residential and domiciliary care staff

· Social care professionals

· Managers and team leaders within health and social care settings

· Students and trainees entering healthcare professions

· Anyone involved in delivering safe, high-quality patient care

This course is relevant for anyone who has a responsibility for promoting patient safety, preventing harm, and contributing to a positive safety culture within health and social care environments.

Certification/Learning Outcomes

A printable digital certificate is issued upon successful completion of the module(s) and the end-of-course assessment. On completing this course, you will:

· Understand the principles of patient safety and why they are essential in healthcare

· Recognise common risks and human factors that can contribute to patient harm

· Understand the importance of effective communication and good safety practices

· Identify incidents, understand reporting procedures, and appreciate the duty of candour

· Understand the role of whistleblowing and how a positive safety culture improves outcomes

· Learn from real-life case studies involving medication errors, falls, and delayed recognition of deteriorating patients

· Reflect on your own practice and contribute to continuous improvements in patient safety

· Apply practical measures to help provide safer, patient-centred care in health and social care settings