Psychological First Aid (PFA) Training: Supporting Children and Young People

This course introduces Psychological First Aid (PFA) as a practical, compassionate way to support children and young people who are experiencing emotional distress after a difficult or upsetting event. It explains what PFA is and how it differs from counselling, how children of different ages respond to distress, and how to recognise the emotional, behavioural and physical signs that a child may need support. Learners are guided through the Look, Listen and Link approach, effective and age-appropriate communication, adapting support for children with different needs, and knowing when and how to seek further help. The course also covers working with parents, carers and colleagues, and looking after your own wellbeing, helping health and social care staff provide safe, calm and person-centred support.

This course covers:

• What Psychological First Aid is and why it is important

• When Psychological First Aid might be needed

• Understanding emotional distress in children and young people

• How Psychological First Aid differs from counselling

• Who can provide Psychological First Aid

• The principles of Psychological First Aid

• The Look, Listen and Link approach

• The importance of person-centred care

• Recognising the signs of emotional distress

• Listening, observing and responding

• Helping children feel safe

• Communicating effectively, including with children with different needs

• Working with parents, carers and colleagues as part of a team

• Looking after your own wellbeing