The Domiciliary Care Annual Refresher Training

Package Price (incl. VAT)£49.95

Dementia Awareness - Module 1 (Understanding Dementia)

- What is dementia
- Common types of dementia and possible symptoms
- Functions of the brain
- Memories and emotions
- Benefits of early diagnosis

The module is followed by a short test.

This module is accompanied by Audio

© Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Dementia Awareness - Module 2 (A Person-Centred Approach)

This module focuses on a Person-Centred Approach.

The main areas covered in this module:

- The experience of living with dementia
- What does ‘Person-Centred Care’ mean
- Maintaining Wellbeing
- The impact of others


The module is followed by a short test.

This module is accompanied by Audio

© Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Dementia Awareness - Module 3 (Adapting communication to make connection)

This module focuses on the following areas:

- Difficult behaviour - a form of communication
- Validating how a person with dementia might be feeling
- Life History
- Reminiscence
- Top Tips for supporting a person with dementia to enable communication


The module is followed by a short test.

This module is accompanied by Audio

© Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Dementia Awareness - Module 4 (Encouraging Independence and promoting active lifestyle)

The following areas will be discussed in this module:

- Dementia as a disability
- Think about the environment
- Maximising skills and abilities
- Activity as part of everyday living
- Assistive Technology

The module is followed by a short test.

This module is accompanied by Audio

© Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Dementia Awareness - Module 5 (Supporting relatives and families)

The module focuses on the following areas:

- Recognising the role of relatives and families
- Supporting relatives and families through their journey
- Accessing information & advice about dementia

The module is followed by a short test.


This module is accompanied by Audio

© Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Equality, Diversity and Inclusion

This course has been written to familiarise its readers with the concepts of equality, diversity and inclusion, anti-discrimination legislation and policy implementation.

The aim of this course is to enable the readers to learn more about the meaning and importance of equality, and to understand people's rights and responsibilities in relation to these concepts in the work environment.

Learning outcomes:
- Understanding what is meant by diversity, equality, inclusion and discrimination
- Knowing how discrimination might occur in the work setting, both deliberately and inadvertently
- Knowing ways of how to reduce discrimination
- Being aware of key legislation
- Understanding agreed ways of working (where these apply) relating to equality, diversity, discrimination and rights
- Providing inclusive support
- Knowing how to ensure that the service provider’s own work is inclusive and respects the beliefs, culture, values and preferences of the service users
- Knowing where/how to access information, advice and support about equality and inclusion
- Knowing who to ask for advice and support about equality and inclusion

This course is accompanied by Audio

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Falls Prevention

It is important to note that all older people do not fall, nor do people fall for no reason. People fall because of their risk factors, discussed later, either personal or environmental.

It can be as a result of one factor, or multiple factors working in conjunction with another.

Aims
1. Identify the people most at risk of injuring themselves during a fall
2. Reduce the likelihood of falling
3. Reduce the severity of injuries from falls
4. Understand safe ways to assist following a fall

Objectives
1. Accurately define a fall in line with national guidelines
2. Identify the personal risk factors involved in falling
3. List the activities most commonly associated with falls
4. Describe the environmental hazards that often lead to falls
5. Instruct others on how to reduce the risk of falling
6. Explain what measures you can take to reduce the effects of falls

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Fire Safety

Please be aware that this course is included in Online 1-9.

This module examines fire safety procedures. On completion, you will be aware of your role and the role of others in relation to fire safety procedures.

The following areas are covered:

Introduction of fire safety procedures.

Fire alarms and all types of fire extinguishers and usage, fire blankets, hose reels etc.

Classification of fire extinguishers, including BS EN3 European standardization.

Ways of establishing local knowledge for evacuation and fire safety guidelines on behalf of the staff, clients and visitors.

Training Q&A.

This course is accompanied by Audio

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 1 (Laws and Provision)

First Aid Awareness is a specialist course covering terminology, legal requirements and first aid techniques in case of an emergency.

The course aims, in particular, to teach its readers how to assess an incident and manage a casualty who is choking, bleeding, in shock, unconscious, not breathing or having a seizure.

The course uses audio-visual elements to help the readers learn how to perform Cardiopulmonary Resuscitation step by step; how to manage an unconscious person; and treat a casualty who is choking.

The reader will also learn how to treat minor injuries that commonly occur in the workplace.

This course can be used as stand-alone or in conjunction with practical training.

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 2 (First Aid)

This section covers:

- What is First Aid
- What are the aims of First Aid
- What does a first-aider need to think about when attending an incident
- The contents of a First Aid Kit

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 3 (Primary Survey)

This section covers:

- What is a Primary Survey
- Why it is important
- How to carry out a Primary Survey

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 4 (Secondary Survey)

This section covers:

- What is a Secondary Survey
- How to carry out a Secondary Survey

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 5 (Recovery Position)

This section covers:

- What is the Recovery Position
- When would I use it
- How do I do it

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 6 (Resuscitation)

This section covers:

- A review of the Primary Survey
- Resuscitation in adults
- Resuscitation in children and babies
- Resuscitation following asphyxia

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 7 (Choking)

This section covers:

- The difference between coughing and choking
- How to recognise choking in an ADULT
- How to treat an ADULT who is choking
- Choking in children and babies

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 8 (Shock)

This section covers:

- A definition of shock
- What causes shock
- How to recognise shock
- How to treat shock

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 9 (Heart Attack, Angina and Strokes)

This section covers:

- What is a heart attack
- What are the signs and symptoms
- How do I treat it
- What is the difference between a heart attack and an angina attack
- Strokes

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 10 (Wounds, Bleeding and Other Injuries)

This section covers:

- The six types of wound
- Preventing cross-infection
- Sterile wound dressings
- Life-threatening bleeding

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 11 (Epilepsy)

This section covers:

- What is epilepsy
- The different types of epilepsy
- Recognising a seizure
- Treatment

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 12 (Burns and Scalds)

This section covers:

- What is the structure of our skin
- Types of burn
- Burn depth
- First Aid treatment
- Hospital treatment

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Food Safety and Hygiene (Level2)- Section 1

This course aims to show the reader some of the key aspects of food safety and hygiene for Health and Social Care workers who are involved with food handling in the homes of vulnerable people.
It is also relevant to anybody working in a kitchen preparing food for the general public.

This includes food poisoning as well as Food and Safety law including Hazards Analysis and Critical Control Points (HACCP).

This module is accompanied by Audio.

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Food Safety and Hygiene - Section 2

Topics in Section 2 include: Food Spoilage, Personal Hygiene, Handwashing Techniques, Food Labelling, Food Shopping and Transportation and Delivered and Gifted Food followed by a short quiz.

Please ensure you have read every page of the course (numbered at the bottom of the screen) otherwise, you will not have the option of taking the test.

This module is accompanied by Audio

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Food Safety and Hygiene - Section 3

Topics in Section 3 include: Food Preparation and Storage, Handling Raw Meat, Temperature Control and the Cooling, Freezing, Defrosting and Reheating of foods, Nutrition and Hydration, Dysphagia, and Oral Hygiene, IDDSI and Peg Feeding
MUST Nutrition
Please ensure you have read every page of the course (numbered at the bottom of the screen) otherwise, you will not have the option of taking the test.

This module is accompanied by Audio

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Food Safety and Hygiene - Section 4

Topics in Section 4 include: Cleaning, Safe Disposal of Food Waste and Pest Control followed by a short quiz.

Please ensure you have read every page of the course (numbered at the bottom of the screen) otherwise, you will not have the option of taking the test.

This module is accompanied by Audio

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Health and Safety including Risk Incident Reporting

Please be aware that this course is included in Online 1-9.

The aims of this module are to further your understanding of Health and Safety along two strands. The first is Health and Safety legislation and the second is your role and the role of others in relation to Health and Safety within the workplace.

The contents will cover the following areas:

Introduction to the Health and Safety training session.

Legislation roles and responsibilities.

Health and Safety Executive regulations.

Guidance notes and codes of practice.

Management of Health and Safety in the workplace.

Risk assessment (including risk reporting).

Examples of workplace hazards.

Bullying and harassment by members of staff.

Safe working practice. (Latex allergy, needle stick injuries/ sharp injury's, buying of new equipment).

Training Q&A.

This course is accompanied by Audio

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Infection Control and Standard Precautions, HAI (MRSA and Clostridium Difficile)

Please be aware that this course is included in Online Modules 1-9.

Infection Control and Standard Precautions, HAI (MRSA and Clostridium Difficile) training is mandatory for all Health and Social Care professionals working in direct contact with people who need care, treatment or support and who have the potential to spread infection.

The aim of the course is to help the readers understand issues related to infection control and prevention, ways of reducing the risk and controlling the spread of infection.

The course also discusses the responsibilities of workers, effective cleaning techniques, disinfection, sterilisation and handling of sharps, as well the importance of legislation and risk assessment relating to infection control.

All Health and Social Care Professionals need to be aware of the infection control procedures that apply in and around the workplace.

The session identifies:

What infection control is and its importance.

Why we need to contain the spread of infections.

What measures you can take to protect yourself.

Measures you can take to prevent the transmission of infections in the workplace.

Sources, routes and chains of infection.

Hospital-acquired infections (HAI) and epidemiological changes affecting HAI.

Universal procedures for prevention of cross-infection (hands, skin, clothing and equipment).

Training Q&A.

This course is accompanied by Audio

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Lone Worker

Please be aware that this course is included in Online 1-9.

This module explores the personal safety issues of Health and Social Care Professionals with Lone Worker status.
You will investigate the strategies that you may choose to adopt in relation to personal safety both by yourself and with the help of your employer.

Key areas within this module include:

Defining 'Lone Working'.

Risks to Lone Workers and strategies for the safety of Lone Workers.

Planning ahead for your personal safety at all times and ways of informing colleagues.

Violence to staff/ known activities that carry a high risk.

Training Q&A.

This course is accompanied by Audio

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Respect and Dignity

Health and social care professionals working within the delivery of any service are required to maintain professional standards and competencies with regard to their professional registration.

This course is intended for health and social care professionals; it is relevant to all health and social care professionals, including ancillary and administrative staff; those who are responsible for operational management or strategic management across services.

To develop and strengthen your understanding in relation to promoting respect and dignity through practice with your patients, clients and colleagues across health, social care and the voluntary sector.

© 2013 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Safeguarding Children and Young Adults (POCA) - Level 2

WHAT WILL THIS COURSE PROVIDE?

Risks posed to children through the act of abuse and neglect has been increasingly exposed by the press and by government sources. High profile cases have prompted a response to both a perceived and real threat that seeks guidance from key legislation.

As a result, all those in contact with children, particularly healthcare professionals, are required to be aware of this legislation governing Child Protection, the welfare of children, and understand one's own professional responsibilities. This course provides up to Level 2 knowledge and understanding of the principles held within the "Safeguarding Children" competency framework, including:

- An introduction to "Safeguarding"
- Key legislation encompassing Child Protection
- Professional responsibilities toward children
- How to recognise and respond to child maltreatment including but not limited to:
Modern Slavery, Child Exploitation, Child Trafficking, and FGM.
- How to handle information about a child and their guardian
- Information about the training framework for "Safeguarding"

The course will conclude with a short question and answer session to assess your learning.

Please ensure you have read every page of the course (numbered at the bottom of the screen) otherwise, you will not have the option of taking the test.

This course should take up to 2 hours.

© 2012 Updated 2023 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Safeguarding Vulnerable Adults (SOVA), Level 2 - Section 1

Health and Social Care Professionals working with adults are required to complete a training course for the Safeguarding of Adults at Risk (Vulnerable Adults), often referred to as SOVA.

This course will cover:

1. Legislation and official guidance references, including:
- Safeguarding Vulnerable Adults (SOVA) Scheme 2004
- Safeguarding Vulnerable Groups Act 2006
- No Secrets — The Protection of Vulnerable Adults 2000 & 2009 (official guidance published by the Department of Health and the Home Office)
- Care Standards Act 2000.
- The Mental Health Act 1983 and the Mental Capacity Act 2005 - The Mental Health Act 2007
- The Human Rights Act 1998
- The Equality Act 2010
- The Care Act 2014
- Deprivation of Liberty Safeguards (DOLS)

2. Definition of the term ‘Vulnerable Adult’ and understanding of the context of safeguarding and protection from abuse

3. Different types of abuse, evidence and the key signs of abuse

4. Case studies and examples of how to respond to suspected or alleged abuse

5. Different ways to minimise the risk of abuse

6. Reporting abuse if there is a suspicion that abuse has occurred (recognising and reporting unsafe practices).

The course consists of three sections. Each section is followed by a test.

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Safeguarding Vulnerable Adults (SOVA), Level 2 - Section 2

This module will cover Types of Abuse- Physical, Emotional, Sexual, Financial, Institutional, Neglectful and Discriminatory, and we will look at some Case Studies. The module will be followed by a short test.

Please ensure you have read every page of the course (numbered at the bottom of the screen) otherwise, you will not have the option of taking the test.

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training program is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Safeguarding Vulnerable Adults (SOVA), Level 2 - Section 3

This module will cover Abuse Reporting and Prevention of Abuse, Risk Assessment and Health and Safety and the No Secrets Act and Rules, followed by a short test.

Please ensure you have read every page of the course (numbered at the bottom of the screen) otherwise, you will not have the option of taking the test.

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Working In A Person-Centred Way

This module covers the fifth of fifteen standards of the Care Certificate.

It concerns Working in a Person Centred Way and will provide knowledge on how understanding person-centred values, working in a person-centred way, a patient's environment, making others aware if their actions are causing discomfort or distress, supporting individuals to minimise pain or discomfort and supporting the individual to maintain their identity and self-esteem.

The full list of topics is below:

1. Putting Person Centred Values Into Practice
2. The Importance of Promoting Person Centred Values
3. Promoting Dignity
4. Confidentiality
5. History, Preferences, Wishes and Needs
6. Changing Needs
7. Future Wellbeing and Fulfilment
8. Environmental Factors
9. Reporting Concerns
10. Distress and Discomfort
11. Raising Concerns Within Your Organisation
12. Other Channels
13. Restricted Mobility
14. Recognising When a Service User May Be In Pain Or Discomfort
15. Appropriate Action
16. Removing Factors
17. Individual Identity and Self-Esteem
18. Attitudes that Promote Emotional and Spiritual Wellbeing
19. Encouraging your Service User
20. Concerns

These correspond to the standards and outcomes listed in Standard 5 of the Care Certificate.

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.