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The Domiciliary Care Annual Refresher Package

Package Price (incl. VAT)£35.95



Fire Safety

Please be aware that this course is included in Online 1-9.

This module examines fire safety procedures. On completion, you will be aware of your role and the role of others in relation to fire safety procedures.

The following areas are covered:

Introduction of fire safety procedures.

Fire alarms and all types of fire extinguishers and usage, fire blankets, hose reels etc.

Classification of fire extinguishers, including BS EN3 European standardization.

Ways of establishing local knowledge for evacuation and fire safety guidelines on behalf of staff, clients and visitors.

Training Q&A.

This course is aligned to the UK Core Skills Training Framework subject "Fire safety".

This course provides the knowledge component of the UK Core Skills Training Framework subject "Fire safety".

© 2012 Interactive Healthcare Training Ltd
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Infection Control and Standard Precautions, HAI (MRSA & Clostridium Difficile)

Please be aware that this course is included in Online 1-9.

Infection Control and Standard Precautions, HAI (MRSA & Clostridium Difficile) training is mandatory for all Health & Social Care professionals working in direct contact with people who need care, treatment or support and who have the potential to spread infection.

The aim of the course is to help the readers understand issues related to infection control and prevention, ways of reducing the risk and controlling the spread of infection.

The course also discusses responsibilities of workers, effective cleaning techniques, disinfection, sterilisation and handling of sharps, as well the importance of legislation and risk assessment relating to infection control.

All Health and Social Care Professionals need to be aware of the infection control procedures that apply in and around the workplace.

The session identifies:

What infection control is and its importance.

Why we need to contain the spread of infections.

What measures you can take to protect yourself.

Measures you can take to prevent the transmission of infections in the work place.

Sources, routes and chains of infection.

Hospital acquired infections (HAI) and epidemiological changes affecting HAI.

Universal procedures for prevention of cross infection (hands, skin, clothing and equipment).

Training Q&A.

This course is aligned to the UK Core Skills Training Framework subject "Infection prevention & control".

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 1 (Laws and Provision)

First Aid Awareness is a specialist course covering terminology, legal requirements and first aid techniques in case of an emergency.

The course aims in particular to teach its readers how to assess an incident and manage a casualty who is choking, bleeding, in shock, unconscious, not breathing or having a seizure.

The course uses audio-visual elements to help the readers learn how to perform Cardiopulmonary Resuscitation step by step; how to manage an unconscious person; and treat a casualty who is choking.

The reader will also learn how to treat minor injuries that commonly occur in the workplace.

This course can be used as stand-alone or in conjunction with practical training.


© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 2 (First Aid)

This section covers:

• What is First Aid?
• What are the aims of First Aid?
• What does a first-aider need to think about when attending an incident?
• The contents of a First Aid Kit

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 3 (Primary Survey)

This section covers:

• What is a Primary Survey?
• Why it is important
• How to carry out a Primary Survey


© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 4 (Secondary Survey)

This section covers:

• What is a Secondary Survey?

• How to carry out a Secondary Survey

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 5 (Recovery Position)

This section covers:

• What is the Recovery Position?
• When would I use it?
• How do I do it?


© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 6 (Resuscitation)

This section covers:

• A review of the Primary Survey
• Resuscitation in adults
• Resuscitation in children and babies
• Resuscitation following asphyxia


© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 7 (Choking)

This section covers:

• The difference between coughing and choking
• How to recognise choking in an ADULT
• How to treat an ADULT who is choking
• Choking in children and babies

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 8 (Shock)

This section covers:

• A definition of shock
• What causes shock
• How to recognise shock
• How to treat shock

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 9 (Heart Attack and Angina)

This section covers:

• What is a heart attack?
• What are the signs and symptoms?
• How do I treat it?
• What is the difference between heart attack and angina attack?

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 10 (Wounds and Bleeding)

This section covers:

• The six types of wound
• Preventing cross infection
• Sterile wound dressings
• Life-threatening bleeding

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness - Section 11 (Epilepsy)

This section covers:

• What is epilepsy?
• The different types of epilepsy
• Recognising a seizure
• Treatment

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

First Aid Awareness- Section 12 (Burns and scales)

This section covers:

• What is the structure of our skin?
• Types of burn
• Burn depth
• First Aid treatment
• Hospital treatment

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Lone Worker

Please be aware that this course is included in Online 1-9.

This module explores the personal safety issues of Health and Social Care Professionals with Lone Worker status.
You will investigate the strategies that you may choose to adopt in relation to personal safety both by yourself and with the help of your employer.

Key areas within this module include:

Defining 'Lone Working'.

Risks to Lone Workers and strategies for the safety of Lone Workers.

Planning ahead for your personal safety at all times and ways of informing colleagues.

Violence to staff/ known activities that carry a high risk.

Training Q&A.

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Information Governance, Data Protection, Handling Patient Information, Record Keeping and Caldicott Protocols

Please be aware that this course is included in Online 1-9.

In this module we examine the 'Information Governance, Data Protection and Caldicott Protocols' and confidentiality, focusing on issues that are relevant to Health and Social Care Professionals.

You will be made aware of your role and the role of others when it comes to confidentiality within the health care sector.

This module includes:

Introduction to Caldicott Protocols/ Caldicott Principles.

Professional codes of conduct.

Crime and national security/ the public interest exception.

The law concerning confidentiality and consent.

Basic rules of record keeping

NHS Confidentiality Code- requirements and code of practice.

Training Q&A.

This course is aligned to the UK Core Skills Training Framework subject "Information governance".

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Health & Safety including Risk incident reporting

Please be aware that this course is included in Online 1-9.

The goals and outcomes of this module are to further your understanding of Health and Safety along two strands. The first is Health and Safety legislation and the second is your role and the role of others in relation to Health and Safety within the work place.

The contents will cover the following areas:

Introduction to the Health and Safety training session.

Legislation roles and responsibilities.

Health and Safety Executive regulations.

Guidance notes and codes of practice.

Management of Health and Safety in the work place.

Risk assessment (including risk reporting).

Bullying and harassment by members of staff.

Safe working practice. (Latex allergy, needle stick injuries/ sharp injury's, buying of new equipment).

Training Q&A.

This course is aligned to the UK Core Skills Training Framework subject "Health, safety & welfare".

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Dementia Awareness - Module 1 (Understanding Dementia)

• What is dementia
• Common types of dementia and possible symptoms
• Functions of the brain
• Memories and emotions
• Benefits of early diagnosis

The module is followed by a short test

© 2013 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Dementia Awareness - Module 2 (A Person Centred Approach)

This module focuses on a Person Centred Approach.

The main areas covered in this module:

• The experience of living with dementia
• What does ‘Person Centred Care’ mean?
• Maintaining Wellbeing
• The impact of others


The module is followed by a short test

Dementia Awareness - Module 3 (Adapting communication to make connection)

This module focuses on the following areas:
• Difficult behaviour - a form of communication
• Validating how a person with dementia might be feeling
• Life History
• Reminiscence
• Top Tips for supporting a person with dementia to enable communication


The module is followed by a short test

Dementia Awareness - Module 4 (Encouraging Independence and promoting active lifestyle)

The following areas will be discussed in this module:

• Dementia as a disability
• Think about the environment
• Maximising skills and abilities
• Activity as part of everyday living
• Assistive Technology

The module is followed by a short test.

Dementia Awareness - Module 5 (Supporting relatives and families)

The module focuses on the following areas:

• Recognising the role of relatives and families
• Supporting relatives and families through their journey
• Accessing information & advice about dementia

The module is followed by a short test

Safeguarding Vulnerable Adults (SOVA), Level 2 - Section1

Healthcare Professionals working with adults are required to complete a training course for the Safeguarding Adults at Risk (Vulnerable Adults), often referred to as SOVA.

This course will cover:

1. Legislation and official guidance references, including:
• Safeguarding Vulnerable Adults (POVA) Scheme 2004
• Safeguarding Vulnerable Groups Act 2006
• No Secrets – The Protection of Vulnerable Adults 2000 & 2009 (official guidance published by the Department of Health and the Home Office)
• Care Standards Act 2000.
• The Mental Health Act 1983 and the Mental Capacity Act 2005
• The Human Rights Act 1998
• The Equality Act 2010

2. Definition of the term ‘Vulnerable Adult’ and understanding of the context of safeguarding and protection from abuse

3. Different types of abuse, evidence and the key signs of abuse

4. Case studies and examples how to respond to suspected or alleged abuse

5. Different ways to minimise the risk of abuse

6. Reporting abuse if there is a suspicion that abuse has occurred (recognising and report unsafe practices).

The course consists of three sections. Each section is followed by a test.

This course is aligned to the UK Core Skills Training Frameworks subject "Safeguarding adults".

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Safeguarding Vulnerable Adults (SOVA), Level 2 - Section2

This module will cover Types of Abuse- Physical, Emotional , Sexual, Financial, Institutional, Neglectful and Discriminatory and we will look at some Case Studies. The module will be followed by a short test.

Please ensure you have read every page of the course (numbered at the bottom of the screen), otherwise you will not have the option of taking the test.

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Safeguarding Vulnerable Adults (SOVA), Level 2 - Section3

This module will cover Abuse reporting and Prevention of Abuse, Risk Assessment and Health and Safety and the No Secrets Act and rules, followed by a short test.

Please ensure you have read every page of the course (numbered at the bottom of the screen), otherwise you will not have the option of taking the test.

© 2012 Interactive Healthcare Training Ltd
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Food Safety and Hygiene - Section 1

This course aims to show the reader some of the key aspects of food safety and hygiene for Health & Social Care workers who are involved with food handling in the homes of vulnerable people.

This includes food poisoning as well as Food and Safety law (including hazard analysis).

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Food Safety and Hygiene - Section 2

Topics in Section 2 include: Food Spoilage, Personal Hygiene, Handwashing Techniques, Food Labelling, Food Shopping and Transportation and Delivered and Gifted Food followed by a short quiz.

Please ensure you have read every page of the course (numbered at the bottom of the screen), otherwise you will not have the option of taking the test.

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Food Safety and Hygiene - Section 3

Topics in Section 3 include: Food Preparation and Storage, Handling Raw Meat, Temperature Control and the Cooling, Freezing, Defrosting and Reheating of foods followed by a short quiz.

Please ensure you have read every page of the course (numbered at the bottom of the screen), otherwise you will not have the option of taking the test.

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Food Safety and Hygiene - Section 4

Topics in Section 4 include: Cleaning, Safe Disposal of Food Waste and Pest Control followed by a short quiz.

Please ensure you have read every page of the course (numbered at the bottom of the screen), otherwise you will not have the option of taking the test.


© 2012 Interactive Healthcare Training Ltd
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

End of Life and Palliative Care - Module 1

When the Department of Health published its End of Life Care Strategy for England in July 2008, their aim was to promote high quality care for all adults at the end of life.
The Strategy recognised that a 'cultural shift in attitude and behaviour related to end of life care' needed to occur within the health and social care workforce. This is a major challenge, given that in England alone, this represents more than 2.5 million employees involved in this type of care.
The ‘End of Life and Palliative Care Module’ explores the key concepts on the preparation, planning, care and support of those who are dying and the people who are close to them.

End of Life and Palliative Care - Module 2

When the Department of Health published its End of Life Care Strategy for England in July 2008, their aim was to promote high quality care for all adults at the end of life.
The Strategy recognised that a 'cultural shift in attitude and behaviour related to end of life care' needed to occur within the health and social care workforce. This is a major challenge, given that in England alone, this represents more than 2.5 million employees involved in this type of care.
The ‘End of Life and Palliative Care Module’ explores the key concepts on the preparation, planning, care and support of those who are dying and the people who are close to them.

End of Life and Palliative Care - Module 3

When the Department of Health published its End of Life Care Strategy for England in July 2008, their aim was to promote high quality care for all adults at the end of life.
The Strategy recognised that a 'cultural shift in attitude and behaviour related to end of life care' needed to occur within the health and social care workforce. This is a major challenge, given that in England alone, this represents more than 2.5 million employees involved in this type of care.
The ‘End of Life and Palliative Care Module’ explores the key concepts on the preparation, planning, care and support of those who are dying and the people who are close to them.

Catheter Care

Urinary catheterisation is the insertion into the body of a flexible tube called a catheter, to drain the bladder and collect urine. Urinary catheters are usually inserted by doctors or nurses in hospital or the community.
All healthcare workers involved in caring for patients with catheters need to understand basic catheter care, in order to achieve the best patient outcomes and minimise complications.

Epilepsy - Section 1

Epilepsy can start at any age and this module will cover all age groups. Whilst some types last for a limited time, and the person eventually stops having seizures, epilepsy is a life-long condition for many others. However people with epilepsy are just as capable as other people in their day-to-day lives, although some care must be taken. It is important to note that the majority of people with active epilepsy can satisfactorily control recurrent seizures, whilst optimal management improves health outcomes and minimises detrimental impacts on health.

Epilepsy - Section 2

Epilepsy is now recognised as a disorder of the brain characterised not only by recurrent seizures, but also by its neurobiological, cognitive, psychological and social consequences. Epilepsy with a known cause is called symptomatic epilepsy, however, in the majority of cases, no cause can be found and this is called idiopathic epilepsy. Some children have what is known as cryptogenic epilepsy. This means that the doctors think there is probably a cause for the epilepsy, but they are unable to discover what it is.

Continence Care

Continence is the ability to control the movements of both the bladder and bowel.

Incontinence is when someone has little or no control over their bowel or bladder movements.

• Identify the reasons for incontinence
• Identify how to support clients with incontinence
• Identify how to promote good continence practice.

Diabetes Awareness - Module 1

Diabetes Awareness - Module 2

Diabetes Awareness - Module 3

Diabetes Awareness - Module 4

Diabetes Awareness - Module 5

2012 © Interactive Healthcare Training. All rights reserved.