Course: Working in a Person-Centred Way Training

This module covers the fifth of fifteen standards of the Care Certificate, 'Working in a Person-Centred Way'. It will include understanding person-centred values and using these in your work, making others aware if their actions are causing discomfort or distress, supporting individuals to minimise pain or discomfort, and supporting individuals to maintain their identity and self-esteem. It also includes Confidentiality and the importance of this.

Course Contents:

• Putting Person Centred Values Into Practice
• The Importance of Promoting Person Centred Values
• Promoting Dignity
• Confidentiality
• History, Preferences, Wishes and Needs
• Changing Needs
• Future Wellbeing and Fulfilment
• Environmental Factors
• Reporting Concerns
• Raising Concerns Within Your Organisation
• Other Channels
• Distress and Discomfort
• Restricted Mobility
• Recognising When a Service User May Be In Pain Or Discomfort
• Appropriate Action
• Removing Factors
• Individual Identity and Self-Esteem
• Attitudes that Promote Emotional and Spiritual Wellbeing
• Encouraging Service Users
• Concerns