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Online (Modules 1 to 9)

Package Price (incl. VAT)£10.95



Fire Safety

Please be aware that this course is included in Online 1-9.

This module examines fire safety procedures. On completion, you will be aware of your role and the role of others in relation to fire safety procedures.

The following areas are covered:

Introduction of fire safety procedures.

Fire alarms and all types of fire extinguishers and usage, fire blankets, hose reels etc.

Classification of fire extinguishers, including BS EN3 European standardization.

Ways of establishing local knowledge for evacuation and fire safety guidelines on behalf of staff, clients and visitors.

Training Q&A.

This course is aligned to the UK Core Skills Training Framework subject "Fire safety".

This course provides the knowledge component of the UK Core Skills Training Framework subject "Fire safety".

© 2012 Interactive Healthcare Training Ltd
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Infection Control and Standard Precautions, HAI (MRSA & Clostridium Difficile)

Please be aware that this course is included in Online 1-9.

Infection Control and Standard Precautions, HAI (MRSA & Clostridium Difficile) training is mandatory for all Health & Social Care professionals working in direct contact with people who need care, treatment or support and who have the potential to spread infection.

The aim of the course is to help the readers understand issues related to infection control and prevention, ways of reducing the risk and controlling the spread of infection.

The course also discusses responsibilities of workers, effective cleaning techniques, disinfection, sterilisation and handling of sharps, as well the importance of legislation and risk assessment relating to infection control.

All Health and Social Care Professionals need to be aware of the infection control procedures that apply in and around the workplace.

The session identifies:

What infection control is and its importance.

Why we need to contain the spread of infections.

What measures you can take to protect yourself.

Measures you can take to prevent the transmission of infections in the work place.

Sources, routes and chains of infection.

Hospital acquired infections (HAI) and epidemiological changes affecting HAI.

Universal procedures for prevention of cross infection (hands, skin, clothing and equipment).

Training Q&A.

This course is aligned to the UK Core Skills Training Framework subject "Infection prevention & control".

© 2012 Interactive Healthcare Training Ltd.
Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Lone Worker

Please be aware that this course is included in Online 1-9.

This module explores the personal safety issues of Health and Social Care Professionals with Lone Worker status.
You will investigate the strategies that you may choose to adopt in relation to personal safety both by yourself and with the help of your employer.

Key areas within this module include:

Defining 'Lone Working'.

Risks to Lone Workers and strategies for the safety of Lone Workers.

Planning ahead for your personal safety at all times and ways of informing colleagues.

Violence to staff/ known activities that carry a high risk.

Training Q&A.

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Handling of Violence and Aggression

Please be aware that this course is included in Online 1-9.

The goal and outcome of this module is to address ways of handling violence and aggression, paying particular attention to those issues relevant to Health and Social Care Professionals.

We will cover the strategies that you may choose to adopt in order to avoid and if necessary handle, violence and aggression within the workplace. As a result, both yourself and others will be better placed to feel safer at work.

This module includes:

What is physical and non-physical violence and aggression?

Bullying and harassment and the implications.

Harassment and assault by clients, patients or relatives.

Recognising early warning signals of violence to staff and risk awareness.

Self defence, summary of control, compromise, fighting back or fighting free.

Training Q&A.

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Information Governance, Data Protection, Handling Patient Information, Record Keeping and Caldicott Protocols 2

Please be aware that this course is included in Online 1-9.

In this module we examine the 'Information Governance, Data Protection and Caldicott Protocols' and confidentiality, focusing on issues that are relevant to Health and Social Care Professionals.

You will be made aware of your role and the role of others when it comes to confidentiality within the health care sector.

This module includes:

Introduction to Caldicott Protocols/ Caldicott Principles.

Professional codes of conduct.

Crime and national security/ the public interest exception.

The law concerning confidentiality and consent.

Basic rules of record keeping

NHS Confidentiality Code- requirements and code of practice.

Training Q&A.

This course is aligned to the UK Core Skills Training Framework subject "Information governance".

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Complaint Training & Conflict Resolution

Please be aware that this course is included in Online 1-9.

Knowledge of the handling and management of complaints and conflict resolution in the workplace is another requirement for Health & Social Care Professionals.
This session will give you an understanding of these important issues.
Content will cover the following key areas:

Complaint Training:
• What is a complaint?
• Types of complaint
• How to deal with complaints correctly
• Complaint responses
• Abuse
• Legislation
• Statistics: official complaints and unofficial complaints
• Complaint Training – Summary

Conflict Resolution:
• Conflict Resolution - Training Objectives
• Legal Definitions of Conflict
• Common Law
• Legal References
• Managing Patient behaviour - The Betaris Box
• Reasons for Communication Failure
• What is a conflict and when does it occur?
• Warning signs to consider before conflict
• How to respond to conflict?
• Physical restraint, a last resort
• Conflict Resolution – Summary

This course is aligned to the UK Core Skills Training Framework subject "NHS conflict resolution (England)".
© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

Health & Safety including Risk incident reporting

Please be aware that this course is included in Online 1-9.

The goals and outcomes of this module are to further your understanding of Health and Safety along two strands. The first is Health and Safety legislation and the second is your role and the role of others in relation to Health and Safety within the work place.

The contents will cover the following areas:

Introduction to the Health and Safety training session.

Legislation roles and responsibilities.

Health and Safety Executive regulations.

Guidance notes and codes of practice.

Management of Health and Safety in the work place.

Risk assessment (including risk reporting).

Bullying and harassment by members of staff.

Safe working practice. (Latex allergy, needle stick injuries/ sharp injury's, buying of new equipment).

Training Q&A.

This course is aligned to the UK Core Skills Training Framework subject "Health, safety & welfare".

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

COSHH (Control of Substances Hazardous to Health regulation) Training Programme

Please be aware that this course is included in Online 1-9.

In this module we explore COSHH and what implications it has that are relevant to Health and Social Care Professionals.

The content within this module includes:

• Introduction to COSHH.
• Hazardous substances in healthcare and prevention of exposure.
• Dealing with accidents and emergencies.
• Maintenance and control measures.
• Assessment review, recording findings, risk assessment.
• Employee consultation.
• Employer's duties.
• Training Q&A.

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.

RIDDOR (Reporting of Injuries, Diseases & Dangerous Occurrences Regulations)

Please be aware that this course is included in Online 1-9.

This module focusing on RIDDOR outlines the most important issues for Healthcare Professions regarding the Reporting of Injuries, Diseases & Dangerous Occurrences Regulations.

This module includes:

Introduction to RIDDOR.

Under reporting of RIDDOR/ deficit in reporting.

Accident book/ examples of reportable and non reportable.

Reporting death, major injuries, diseases, infections.

Training Q&A.

© 2012 Interactive Healthcare Training Ltd. Any copying in whole or in part of the text of this training programme is strictly prohibited. Moral rights of the author under the Copyright Designs and Patents Act 1988 are asserted.
2012 © Interactive Healthcare Training. All rights reserved.